Service design for Sparkasse
With more than 50 million customers, Sparkasse is one of Germany’s largest financial service providers. In addition to its strong regional roots, Sparkasse is particularly well-known for its strong customer relations. Thanks to its user-centred methods, interactive tools ensured that customers could digitally experience the same service they are used to from their branch – on all their end devices.
Services:
Usability Consulting, Usability Test, Expert Review, Prototyping, UX-Optimierung, Redaktion, Editorial staff, Concept
![[Translate to Englisch:] Screenshot der Sparkassen-Website](index.php?eID=tx_securedownloads&p=143&u=0&g=0&t=1618489092&hash=39a421c858d658e6ff376aa99532cf7512b42cc5&file=/fileadmin/_processed_/a/e/csm_Buehnenslider-sparkasse-4_158a3caede.png)